Putting Your Business in Maintenance Mode with Susan Boles
Susan Boles
“The way you choose to craft your offers, to price your services, what kind of interactions or products you choose to offer to customers ultimately determines a lot about how your business feels, how it operates, and how sustainable it ends up being.”
Now, more than ever, we’re seeking ways to maximize our productivity and build more time into our already busy days. This week on the podcast, I’m joined by virtual CFO and business operations expert Susan Boles, who helps founders implement unconventional strategies to save time, boost profit, and increase their capacity.
In this episode, we explore the importance of automating your backend processes, so you can cut down on extra legwork, and scale back the amount of work on your plate. Susan also challenges us to think of new ways of operating and packaging our services, so we have the ability to take valuable time out.
We also talk about the intersection between making financially healthy decisions for your business and making decisions that support your business’ growth. Tune in to hear some of Susan’s refreshing ways to think about being in business for yourself, and learn how you can make more informed, intentional choices that give you the space to be fully human.
Key takeaways:
How to make informed choices that build your business’ sustainability
The business tasks you need to be doing, versus those you can outsource
How and why Susan put her business in maintenance mode
When to scale back, delegate, or automate
How to choose small changes that are easy to implement and save a surprising amount of time
How maintenance mode showcases your business’s resiliency
How to reframe the way you think about business growth: growth is only hard when your business isn’t built for it
Susan’s official bio:
Susan Boles is a virtual CFO and finance and operations coach for small businesses at Scale Spark. She focuses on helping businesses get clear on their numbers and truly understand their inner workings at a deeper level, so they can make decisions from a place of intention and purpose, instead of panic.
Susan has over a decade of experience as a CFO, data geek, and software consultant, and is on a mission to help founders build sustainable, resilient businesses that punch above their weight.
She's also the host of the Break The Ceiling podcast, the show that breaks down unconventional strategies you can use to save time, boost your profits, and increase your capacity.